Shipping & Delivery Policy | Devkhatiy
At Devkhatiy, we take immense care in packing and shipping sacred spiritual items so that they reach you with dignity, safety, and energetic purity.
Order Processing & Dispatch Timelines
Order Consecration & Packing: Every sacred item undergoes quality inspection and Vedic energization rituals before packaging. Orders are packed within 24 to 48 business hours from Monday to Saturday.
Dispatch Notification: Once your parcel is handed to our courier partner, you will receive an automated email, SMS, and WhatsApp notification containing your airway bill (AWB) tracking number.
Delivery Timelines Across India
Tier 1 Metro Cities (Delhi-NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata): 3 to 5 business days.
Tier 2 & Tier 3 Cities and Towns: 5 to 7 business days.
Remote or North-Eastern Pincodes: 7 to 9 business days.
Shipping Charges & Free Delivery
100% Free Pan-India Delivery: We offer complimentary standard shipping on all prepaid and COD orders across India with zero hidden delivery charges.
Courier Partners & Transit Safety
We partner with India's leading logistics carriers including Blue Dart, Delhivery, DTDC, Xpressbees, and India Post Speed Post. All products are encased in tamper-proof bubble protection and satvik rigid boxes to prevent damage during transit.
Non-Delivery or Delayed Shipments
If your delivery is delayed beyond 8 business days or the courier delivery agent has not attempted delivery, please reach out to us at devkhatiy@gmail.com or WhatsApp +91 95163 24071 with your Order ID, and our logistics manager will escalate the consignment immediately.